About Us | Balenogroup

Baleno's success story
 There may be many companies working in the field of optics.. but with Baleno
 There may be many companies working in the field of optics.. but with Baleno it is different.. Baleno has evolved and remained at the forefront of technical innovation and medical excellence.
 Baleno Opticals is a company specialized in the field of optics, head quartered in the United Arab Emirates and has successful partners and authorized distributors in most Arab countries.
 The Baleno Foundation is based on one goal, which is customer satisfaction.. Since its establishment in 2009 until now, thanks to God Almighty, it works on the principle of providing the best eye care, and this principle has remained the basis of all their work over the years of work at your service.
 We have a dedicated team of highly qualified technicians and sellers working on the highest standards.. Our continuous endeavor over the years has been to take care of you and your eyes.. You will discover that when you delve into our story and our standards..
 Glasses and lenses have become a part of society and not just a decent appearance for a person.. We have also cooperated with many success partners to reach you wherever you are and with the best materials..

 Why Baleno is special:
 1- Because we have the highest materials in the Arab market for the manufacture of glasses
 2- Because we have professional designers who create 24 hours a day
 3- Because you will find your request no matter what we have
 4- High-quality materials that do not cause allergies
 5- We are distinguished by making glasses from “TR” material known for its flexibility and resistance to breakage and “acetate”, which is one of the highest plastic and metal materials that maintain their color for a long time
 6- Our biggest advantage is that you can exchange your glasses from any authorized distributor in any country..regardless of the country from which you purchased the glasses..as long as you keep the purchase receipt.
 7- We have a warranty against manufacturing defects
 8- The best and fastest service, the largest and the latest models available under one roof
 9- It is one of the companies that work on the principle of "customer first". If
there is any shortcoming, do not hesitate to tell us immediately.
 10- The company can provide you with any medical lens of any size
 11- Baleno deals with the strongest group of distributors in the Arab world and is constantly looking for new talents to streng then the team..with delivery service to anywhere

Why are Baleno prices different?

 • Because the price of the glasses will not cost you much

 • A price that fits your capabilities
 • Baleno avoids unnecessary fees
 • Continuous discounts when you buy from the site

 • Baleno, the lowest price in the market..and the highest quality
back if the product does not come to you with the same specifications
we mentioned
 The authorized distributor for your region will appear below. You can also contact the agent in your region via the live chat icon at the bottom right of the page, and the conversation will be automatically transferred according to your region.
 Baleno is one of the interfaces that operates the trusted enterprise system in its details.. it maintains international conventions in buying and selling.. and electronic commerce.. and it has a chain of agents throughout the Arab world.. our trusted distributors are:
 Bahjat Al Oyoun Optical Est.. It is a Saudi institution specialized in selling high quality optical products
 Quality and licensed by the Ministry of Health and the Food and Drug Authority. It has 6 branches in Riyadh. It also works in the field of wholesale sales throughout the Kingdom.
In addition, Baleno glasses meet the needs of local markets with commercial
offices all over the country. 
 Distributor in Jordan.. Optical House
  Distributor in Tunisia.. Al-Anbahar Trading Company
 Distributor in Amman.. Dream Optics
 Distributor in the Arab Republic of Egypt.. Al Shabrawy Trading Company


 Important information of interest to the buyer:
 We are on the phone +971505572053
 E-mail:
 You can email us at Customer@balenogroup.com
 Live chat
 You can chat with us directly by just clicking on the button on the right of our website.
 About my request:
 How do I order prescription lenses?
 To order medical lenses, you must have a new prescription, and the validit period of the prescription is between 6 to 12 months.. Or you can visit any eye examination laboratory in any optical store.. Then all you have to do is visit our website or one of our authorized distributors to make the prescription.


 How do I order medical contact lenses?
 To order medical contact lenses, you must have a new prescription that contains a measurement of myopia, measurement of the fundus and hump of the eye, and the validity period of the prescription is between 6 to 12 months.
 In the event that you have not tried contact lenses before, you can follow these steps:
  You can visit any laboratory (or any optical store) to have your eyes checked. Then all you have to do is visit our website or one of our authorized distributors to make the recipe.
 How can I order lenses for my new prescription glasses?
 To order medical contact lenses, you must have a new prescription that contains a measurement of myopia, measurement of the fundus and hump of the eye, and the validity period of the prescription is between 6 to 12 months.
 But if you encounter any obstacles in any of the previous steps, you can call +971505572053
 From Sunday to Thursday from 9 am to
 How can I get the right size for my glasses frame?
 We provide on our site many different sizes of frames to suit most face shapes, so you can choose the right one for you by checking the size on the frame from the inside on your previous glasses, and if this is your first time to wear any glasses, you can visit any of the branches  Our partners or any optical distributor near you.
 I want to change my order:
 We are working to deliver your order as quickly as possible, but we will do our best to change your order as well, so you can contact us by phone number +971505572053
 I get the feeling that my prescription lenses do not fit me or have something wrong with them:
 It usually takes a few days for the eye to adapt to the new medical lenses, but in the event that you have not adapted completely to the new lenses, you can contact us by phone: +971505572053
  And you should have every confidence that the problem is contained and resolved and that it is completely resolved.
 Delivery:
 When can I receive my order?


 Delivery speed depends on the following:
 The type of required lenses, meaning if the lenses will be manufactured specifically for you.. and if there is a prescription for glasses frames that were previously ordered and the lenses need to be manufactured in our lab.
 Baleno Eyewear - The power is in your hands
  Tel: +971505572053
Email: customer@balenogroup.com

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